Information and communications technology service technician

Qualification granting programmes

Qualification granting institutions

Description

Object of activities: hardware and software maintenance.
Typical work tools: software and hardware, diagnostic programs, testing tools.
Typical working conditions: working individually and / or in a team, flexible work schedule, remote work is possible.
Additional information: the information and communications technology service technician follows the requirements of occupational safety and health, ergonomics, occupational hygiene, fire safety and environmental protection. Qualified individuals will be able to work in business enterprises of the information and communications technology sector, in the information technology departments of organizations of other sectors.
Competences of qualification:
1. Carry out information system problem management processes.
2. Identify potential critical failures of information system components.
3. Administer problem management by balancing costs and risks.
4. Eliminate failures of information and communications technology systems or their components.
5. Install, uninstall, and / or combine hardware and / or software and related connectors.
6. Manage changes related to the implementation of information and communications technology solutions.
7. Manage changes related to oversight of ICT solutions.
8. Manage mobile computing devices.
9. Manage personal computers.
10. Manage servers.
11. Manage computer peripherals.
12. Perform periodic inspection of electronic equipment electronic units, blocks, printed circuit boards, mechanisms.
13. Identify defects in computer hardware and its components.
14. Align computer hardware or replace defective components.
15. Perform testing, tuning, and testing of repaired computer equipment.
16. Register maintenance and repair of computer equipment.