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Hospitality management
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Summary of the Profile
Objective(s) of a study programme:
Learning outcomes:
To provide higher college education which meets European standards for tourism and recreation field education, developing the hospitality management professionals, whose expertise enables it to effectively address the problems in the hospitality tourism and recreation person of quality, to be able to act as a mediator between the clients and the surrounding resort environment, in accordance with Christian values??, sustainable development provisions of social responsibility.
After graduating from the social work programme of the college, the following learning outcomes will be achieved:
Knowledge and its application. Is able to apply the philosophy, sociology, psychology, economics, management, business law, tourism and recreation business organization of knowledge in framework of hospitality management practice and research.
The skills to conduct research. Is able to use qualitative and quantitative information, social research methods in professional hospitality manager in dealing with tourism and recreation issues and professional development activities, is able to perform both quantitative and qualitative research, statistical processing of the received surveys.
Social skills. Is able to communicate and cooperate with the client solutions; develop interdisciplinary cooperation relationship with colleagues, local politicians, analytical, critical and creative thinking in the organization and the hospitality services, develop and manage documents, to express thoughts in correct Lithuanian and foreign language interpreters and translators to understand and evaluate social reality, to assess intercultural communication features, enhance the image of the profession, to understand the significance of hospitality management, development and human well-being and environmental sustainable development.
Personal skills. Is able to disseminate personal work experience and improve their professional qualifications: knowledge, values??, payments, and evaluate their own learning and professional development needs, guided by professional practice Christian values??, independent decision-making and evaluation of feedback results, collect and organize information, to work with confidential information , to use IT technology to take care of mature, responsible, and moral personal growth, knowledge-based experience.
Specific skills. Is able to identify and assess the needs of the hospitality customer service, plan, design, implement and evaluate the hospitality process to develop mutually beneficial relationships with customers, prepare holiday packages, organizing entertainment, to properly introduce and offer restaurants, hotels, health centers and travel agencies provided services work in practice for innovation.
Activities of teaching and learning:
Studies are carried out during 3 years (6 semesters). Study courses are equally set out in each semester (7 courses in each semester). During studies lectures, practical activities, individual lecturer‘s work with the student, independent student‘s work, elements of scientific work. Exams are set equally in all semesters. The final work is presented and defended in the 6th semester. Three practices are projected in the program as well as optional courses. In the study program various forms of activities (lectures, practice, seminars, excursions, etc.) and methods (demonstration, discussions, group work, projects, case analysis, tests, etc.) are projected, it will create condition for the learning outcomes.
Methods of assessment of learning achievements:
Study results are evaluated based on total rating: IP – independent work – 20 % of the final grade + CT - control tasks - 20 % of the final grade + EG – exam grade - 60 % of the final grade. Practices are evaluated based on this total rating: GR – grade of practice report - 20 % of the final grade + A – attendance - 20 % of the final grade + PD – practice defense grade - 50 % of the final grade + AE - student‘s activities evaluation in the practice. The final work is evaluated based on these criteria: evaluation of the practical (project) part of the final thesis, evaluation of the written part of thesis, presentation of the thesis.
Framework:
Study subjects (modules), practical training:
Subjects: Economic Fundamentals, Fundamentals of Management, Marketing, Consumer Behavior, Human Resource Management, Applied Research and statistical data processing, Business Law, Business Travel organization basics, Tourism services and infrastructure, Tourism information and reservation systems, Food service management, Hospitality business marketing, Intercultural communication, The environment and human safety, Accommodation services management, The organization of recreational services, Accounting, Hospitality business ethics and etiquette, Sustainable tourism, Hospitality business, Hospitality services product design, Lithuania tourism resources, Investment project preparation and management, Applied research and statistical treatment of resort grounds, Hospitality sales of the product.
Practice: Tourism Management, Hotel Management, Restaurant Management, Final.
Specialisations:
-
Optional courses:
Ecotourism, The "niche" tourism, Resort grounds, Tour guidance methodology, Foreign Language (II), The promotion of healthy lifestyles, and electives from college or other higher education ADI list.
Distinctive features of a study programme:
The study program focuses on the crucial role that tourism and leisure industries - hospitality management. The program highlights the importance of hospitality management on quality of life of individuals, highlighting aspects of the securities.
